"Reliability of transport, especially the ability to reach a destination within a certain amount of time, is a regular concern of travelers and shippers. The definition of reliability used in this research is how travel time varies over time. The variability can apply to the travel times observed over a road segment during a specific time slice (e.g., 3 to 6 p.m.) over a fairly long period of time, say a year. The variability can also pertain to the travel times of repeated trips made by a person or a truck between a given origin and destination. Agencies are increasingly aware of the issue of reliability, although the transportation industry as a whole as yet lacks a firm understanding of the causes and solutions to failures of reliability. As the agenda for the SHRP 2 research on travel time reliability took shape, it became clear a fundamental study was required to be able to talk about travel time reliability in a meaningful way"--Foreword.