For many employers and employees alike, alternative dispute resolution (ADR) offers clear advantage over recourse to a legal system compromised by staggering caseloads, endless appeals and high litigation costs. Indeed, ADR may prove the best hope for the equitable, affordable and expeditious adjudication of employment dispute claims.

Now, two of the people most responsible for the adoption of due process arbitration standards - standards that finally gave ADR real teeth - take a comprehensive look at due process arbitration in practice and offer policy guidelines, as well as an action plan, for establishing mediation and arbitration as the corner stones of any dispute resolution system.