Miscommunication
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First publish year 1997
Subjects
In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order.
Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication.
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