While working as a veterinary technician, Joanne George heard about a puppy mill not far from the clinic and embarked on a rescue mission with her co-workers. On that special day Joanne met Smiley for the first time. He had been born without eyes and with dwarfism and because of his time in the puppy mill, Smiley was suffering from serious anxiety. While the other dogs rescued that day were found loving homes, Smiley was going to need some extra special care.