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The manager's guide to service excellence

Anne Petite

Service À La Clientèle Customer Services Kundendienst
The Innovator's Dilemma
3.9 16 votes
Social welfare and social work
4.2 29 votes
Shattered dreams
3.3 15 votes
One Night at the Call Center
2.9 21 votes
Seduction
3.2 22 votes
The Atrocity Archives
3.9 25 votes
It's Not Summer Without You
4.2 26 votes
The Eyes of Darkness
3.9 167 votes
Casino Royale [James Bond (Original Series) #1]
3.5 20 votes
The Bonfire of the Vanities
4.0 17 votes
The Magic Finger
4.0 28 votes
The Watsons go to Birmingham--1963
4.6 15 votes
Nine stories
4.2 20 votes
Modern Romance
3.6 24 votes
Going Postal
4.6 49 votes
Ethan Frome
3.9 36 votes
Making Money
4.5 35 votes
Tenth of December
4.1 17 votes
The Indian in the Cupboard
4.2 25 votes
When You Are Engulfed in Flames
3.8 17 votes
The Shallows
3.3 15 votes
Tropic of Cancer
3.6 18 votes
Ikigai
4.0 58 votes
The Prize
4.4 16 votes
America (the book)
3.6 18 votes
The 4-Hour Work Week
3.7 69 votes
It's Halloween You 'Fraidy Mouse!
4.4 19 votes
High Fidelity
3.6 35 votes
No longer human
4.0 87 votes
Whitney, My Love
4.2 19 votes
The Trumpet of the Swan
4.5 20 votes
Hearts in Atlantis
4.0 27 votes
Soulless
3.6 20 votes
The Wimpy Kid Do-It-Yourself Book, Vol. 2
3.4 18 votes
Boy: Tales of Childhood
4.0 36 votes
Goosebumps - Vampire Breath
4.2 15 votes
What if it's us
3.9 15 votes
Devil's Cub (Alastair-Audley #2)
4.3 15 votes
The Signal and the Noise
3.9 48 votes
Dealing with Dragons
3.9 18 votes
Let's Explore Diabetes with Owls
3.5 27 votes
Walden
4.0 25 votes
Midnight in the Garden of Good and Evil
4.0 26 votes
By the Shores of Silver Lake
4.0 20 votes
The Cuckoo’s Egg
3.9 18 votes
Thea Stilton's Mouseford Academy #4: The Dance Challenge
4.3 15 votes
The false prince
4.2 27 votes
Goosebumps Horrorland - Revenge of the Living Dummy
4.4 16 votes