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From Tin Soldiers to Russian Dolls
5.0
1 votes
Managing facilities
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Reference and information services
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Laptop computer services
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Queueing Methods
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Improving service quality
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Managing Quality in the Service Sector
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The big book of customer service training games
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Developing a successful service plan
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Services management
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Services marketing
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Distance learning library services
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Service Enterprise Integration
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Service Learning (National Society for the Study of Education Yearbooks)
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New dimensions for academic library service
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Unobtrusive testing and library reference services
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Public services in special collections
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Services Management
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Service quality in academic libraries
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Het marketingplan
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Challenges of Managing Information Quality in Service Organizations
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Best practices in customer service
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Reference and information services
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0 votes
Reference and Information Services
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0 votes
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