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Discover Klantgerichtheid
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Services marketing
5.0
1 votes
Marketbusters
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0 votes
The service profit chain
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Delivering knock your socks off service
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0 votes
Making the customer connection
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Implementing Next-Generation E-Business Strategies
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The Nordstrom Way to Customer Service Excellence
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0 votes
Customer Relationship Management
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0 votes
Marketing communication
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0 votes
Beyond the next wave
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0 votes
Usability Success Stories
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0 votes
How to Be Better At Customer Care (How to Be a Better)
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0 votes
The butterfly customer
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0 votes
CRM unplugged
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0 votes
The second century
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0 votes
The big book of customer service training games
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0 votes
Creating the customer-driven library
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Information masters
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0 votes
Operations management
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0 votes
Quality
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0 votes
Customer-driven project management
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0 votes
Customers mean business
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0 votes
e-Business readiness
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0 votes
Acquiring, Processing, and Deploying
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0 votes
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