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Discover Quality (Management)
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Critical shift
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TQManager
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Implementing quality in the public sector
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The complete idiot's guide to lean six sigma
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The 90-day ISO manual
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Quality management and qualification needs
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Total quality in managing human resources
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The better people leader
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Focused quality
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People make the difference
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Six sigma workbook for dummies
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Breakthrough thinking in total quality management
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Breakthrough process redesign
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Cases in total quality management
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ISO 9000
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Benchmarking for competitive advantage
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The quality movement & organization theory
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Return on quality
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Quality management with SAP R/3
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What is six sigma process management?
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Employee driven quality
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The will to lead
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