After three years away from his hometown, Lloyd Bannings returns in order to follow his late brother's footsteps and join the Crossbell Police Department. However, when he arrives, he finds he's been assigned to the Special Support Section, a new division that handles odd jobs and minor requests. He meets his new teammates, which include Elie MacDowell, the granddaughter of the city's mayor; Randy Orlando, a womanizing ex-soldier; and Tio Plato, a young tech genius.

Though their department is mocked by the media and looked down on by the rest of the CPD, Lloyd and his friends continue to fight to make their city a better place. As they do, however, they slowly come face-to-face with the criminal corruption gripping their city. Little do they know just how deep the shadows of Crossbell City go...